Reference

How We Protect Your Privacy at koboislot login

Your account security and data privacy are the foundation of how we operate.

Account encryptionPayment data secureNo third-party sales
Explore the Lobby Read FAQ
koboislot login How We Protect Your Privacy at koboislot login
GET IN TOUCH

Privacy Questions and Data Access Requests

Live Chat Support Open your account and head to the Help section in the bottom right of the lobby. Our team responds to privacy questions and data access requests during support hours, available daily.
Email Privacy Team Send data requests, deletion inquiries, or privacy concerns to our dedicated support inbox. We aim to acknowledge every privacy-related email within 24 hours and respond fully within 7 business days.
Account Settings Log into your account, select Settings, then Privacy & Data. You can review what personal information we hold, request a copy of your data, or update your contact preferences directly from there.
SECURITY INSIDE

How We Manage Your Data Day to Day

Encryption and Storage

All account credentials, banking details, and transaction history are encrypted with industry-standard protocols. Your data is stored on secure servers with restricted access. Only our payments team can view banking information, and only when processing your deposit or withdrawal.

Cookies and Tracking

We use session cookies to keep you logged in, persistent cookies to remember your device, and analytics cookies to track lobby behaviour. You can disable non-essential cookies in your browser settings without losing access to your account.

Account Verification

When you withdraw funds, we verify your identity using your registered email and phone number. This protects your account from unauthorized withdrawal attempts and ensures money reaches only you.

Data Retention

We keep personal data for as long as your account is active, plus seven years after closure for regulatory compliance. Payment records are retained longer where local law requires. You can request account deletion, and we'll remove personal data after legal holds expire.

Payment Provider Sharing

DANA, OVO, GoPay and QRIS receive only the information needed to complete your transaction—your account identifier, deposit amount, and transaction reference. We do not share your email, phone, or banking credentials with payment providers.

Changes to This Policy

If we update our privacy practices, we'll notify you by email and display a notice in your account. Material changes take effect 30 days after notice. You can review the version history of this policy anytime in your Settings under Legal Documents.

Privacy Questions Our Players Ask

We collect your full name, date of birth, email address, phone number, and banking details linked to DANA, OVO, GoPay or QRIS. We also record your IP address and device type for security. This information is necessary to verify your identity, comply with local regulations where applicable, and process your deposits and withdrawals safely.

We retain your account data for seven years after closure to meet local regulatory and tax requirements. Payment transaction records may be kept longer. Personal data like your email and phone are anonymized after the retention period. You can request permanent deletion, and we'll remove identifiable information where law permits.

No. We never sell your personal information to third parties. We share data only with payment processors (DANA, OVO, GoPay, QRIS) to complete transactions, and with legal authorities when required by law. We do not share your data with advertisers, affiliate networks, or marketing companies without your explicit written consent.

Your banking credentials are encrypted immediately upon entry and never stored on our servers after your transaction completes. Only our payments verification team can view bank details during processing. DANA, OVO, GoPay and QRIS handle the actual fund transfer using their own secure infrastructure; we see only the confirmation, not your account numbers.

We use session cookies for login, persistent cookies to remember your device and preferences, and analytics cookies to track how you navigate the lobby. Essential cookies cannot be disabled without logging out each time. Non-essential analytics cookies can be turned off in your browser settings or in your account privacy preferences without affecting gameplay.

Log into your account, go to Settings > Privacy & Data, and select Download My Data. We'll email you a complete record of your personal information, account activity, and transaction history within 7 business days. You can also contact our support team via live chat or email to request this at any time.

Our system logs all login attempts, deposits, and withdrawals. If you notice unusual activity, contact our support team immediately through live chat or email. We will review your account logs, reset your password, and verify all recent transactions. If fraud is confirmed, we'll work with you and your payment provider to reverse unauthorized transfers.

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